A barrier to communication arising from organizational norms and practices is called?

A barrier to communication arising from organizational norms and practices is called?

• A. Technological breakdown
• B. Jargon
• C. Distractions
• D. Business culture

Answer: (D)

Communicators are shaped by the way a company operates—the unwritten rules, values, and routines that guide how people interact. This is business culture. When the culture favors strict hierarchy, formal channels, or a fear of speaking up, messages may get distorted, delayed, or blocked as they move through the organization. People might withhold feedback, or information may be filtered as it passes between levels, creating a barrier to effective communication. Technological breakdown stops communication because tools fail, not because of how people interact. Distractions disrupt the flow of messages, not the underlying norms. Jargon can make understanding harder but is more about the language used than the overall organizational norms and practices; the barrier described here is specifically rooted in business culture.

Communicators are shaped by the way a company operates—the unwritten rules, values, and routines that guide how people interact. This is business culture. When the culture favors strict hierarchy, formal channels, or a fear of speaking up, messages may get distorted, delayed, or blocked as they move through the organization. People might withhold feedback, or information may be filtered as it passes between levels, creating a barrier to effective communication.

Technological breakdown stops communication because tools fail, not because of how people interact. Distractions disrupt the flow of messages, not the underlying norms. Jargon can make understanding harder but is more about the language used than the overall organizational norms and practices; the barrier described here is specifically rooted in business culture.